Booking & Cancellation Policy

Reception Hours:
Mon & Tues: 8.00 – 20.00, Wed – Sat: 8.00 – 22.00 & Sun/Public Holidays: 8.00 – 18.00.

Please advice of an estimated time of arrival when booking.

*** If arriving outside these hours please contact the hotel to arrange late check in procedure.

The Fine Print:
*** Please note that check-in time is from (2pm) 14:00hrs & Check-out by (10am) 10:00hrs.
Early Check-in and late Check-out are available at an extra cost. This is subject to availability and is charged at $25 for an early check-in (no earlier than 10am) and $33 for a late check-out (no later than 12pm). Later Check-outs will incur full day's room tariff. Please contact the motel for more information.

Disclaimer:
*** Pre-authorisation or cash deposit of $250-00 will be required upon check-in.
All damages or missing items from the room are the responsibility of the person signing. This motel has a strict No Smoking/ No Cooking policy in the rooms or anywhere in the building. A penalty of $250-00 will be charged to you/your account for extra cleaning, deodorising and loss of income if this is not adhered to. Offenders will be asked to vacate, matter reported and guests’ blacklisted.

Parking:
*** Only taxis and emergency vehicles can drive along Swanston St. If you have a car, there is a car park called Wilson Parking 172 Flinders St next to St. Pauls Cathedral. The hotel has the ability to validate your ticket to receive a discounted rate of $16 for 24 hrs. Please collect your validated ticket at reception upon arrival.

Housekeeping:
*** Daily housekeeping (except Sundays and Public Holidays)

Please note:
*** Please note American Express, JCB and Diners cards will attract surcharge because of their higher fees.

No Pets